- How much does the service cost?
- What are the system requirements?
- What checks can be scanned?
- How many checks can be scanned?
- What happens if a check rejects?
- What do I do with the scanned checks?
- Is technical support available?
- Can I export the check data to other programs?
1. How much does the service cost?
Both the equipment and account fees may be off-set by your earnings credit on your VCB checking account, so that you pay nothing. Please contact Cash Management sales specialist today at (703) 961-0174.
2. What are the system requirements?
- Workstation: 933MHZ, 256MB RAM, 8MB-Video, USB 2.0 port, keyboard, mouse, 17" color monitor
- Operating System: Windows 2000, XP or Vista
- Software: Adobe Acrobat Reader 5.0 or higher
- Browsers: Microsoft Internet Explorer version 5.5/6.0 or higher, Mozilla Firefox, Netscape, AOL
- Java plug in: Version 1.4.2 and higher (Sun Microsystems free download)
- Internet Connectivity: Any broadband or DSL type of Internet Access – 128K or higher. Dial-up access can be used but system performance is not guaranteed. Dial-up should only be used for back-up
- Space: Scanner space needed – 15L x 6W x 8H, includes 6’ electrical cord and a 4-6ft USB cable
3. What checks can be scanned?
All checks, except those drawn on non–U.S. financial institutions, can be scanned.
4. How many checks can be scanned?
Depending on your business’s check volume, we will recommend the proper scanner to support that activity. For higher volumes, the scanner will support 30 items per minute and for lower volumes, 10 items per minute.
5. What happens if a check rejects?
Any rejected checks may be manually entered.
6. What do I do with the scanned checks?
It is your responsibility to securely store the original checks for 60 days following the date of deposit. You must then destroy them. As a reminder, check images are available through the automatic archive feature of Deposit Express.
7. Is technical support available?
Yes, technical support is available for scanner malfunctions or any other questions regarding the processing of items.
8. Can I export the check data to other programs?
Yes, you may export the information in a configurable “csv” or “ascii” format. The file may then be imported into many different accounting software packages.
