- How much does the service cost?
- What are the system requirements?
- What checks can be scanned?
- How many checks can be scanned?
- What happens if a check rejects?
- What do I do with the scanned checks?
- Is technical support available?
- Can I export the check data to other programs?
Both the equipment and account fees may be off-set by your earnings credit on your VCB checking account, so that you pay nothing. Please contact us at (877) 822-5015 for additional information.
- Workstation: 933MHZ, 256MB RAM, 8MB-Video, USB 2.0 port, keyboard, mouse, 17" color monitor
- Operating System: Windows 2000, XP or Vista
- Software: Adobe Acrobat Reader 5.0 or higher
- Browsers: Microsoft Internet Explorer version 5.5/6.0 or higher, Mozilla Firefox, Netscape, AOL
- Java plug in: Version 1.4.2 and higher (Sun Microsystems free download)
- Internet Connectivity: Any broadband or DSL type of Internet Access – 128K or higher. Dial-up access can be used but system performance is not guaranteed. Dial-up should only be used for back-up
- Space: Scanner space needed – 15L x 6W x 8H, includes 6’ electrical cord and a 4-6ft USB cable
All checks, except those drawn on non–U.S. financial institutions, can be scanned.
Depending on your business’s check volume, we will recommend the proper scanner to support that activity. For higher volumes, the scanner will support 30 items per minute and for lower volumes, 10 items per minute.
Any rejected checks may be manually entered.
It is your responsibility to securely store the original checks for 60 days following the date of deposit. You must then destroy them. As a reminder, check images are available through the automatic archive feature of Deposit Express.
Yes, technical support is available for scanner malfunctions or any other questions regarding the processing of items.
Yes, you may export the information in a configurable “csv” or “ascii” format. The file may then be imported into many different accounting software packages.