You have the freedom to bank securely when and where you choose with VCB Online Banking and VCB Mobile, and you have the power to shop online with your VCB Check Card. Stay in control of your financial information by using safe online practices.
Protect Your Online Transactions:
- Choose passwords that cannot be guessed easily and that use a combination of letters, numbers, and special characters, such as an asterisk (*) or a pound sign (#).
- Change your user names and passwords regularly.
- Memorize your passwords; don’t write them down or share them. Avoid using the same password for all of your online accounts.
- Confirm that you are in a secure, encrypted Web session before entering personal or financial information online (In the browser address bar, look for https:// and a lock icon).
- Always sign off from your online banking session; as a security measure, VCB Online Banking will automatically sign you off after 15 minutes of inactivity and VCB Mobile will sign you off after 5 minutes of inactivity.
- Logoff from a Web site after making any purchase with your check or credit card.
- Don’t use unencrypted email for conducting financial transactions. If you are a VCB customer needing to communicate by email about your accounts, please only use the secure access email on our Contact VCB page.
- Turn off the "auto fill" function on your computer
- Do business on the Internet only with companies you know and trust.
- Close your browser when you’re not using the Internet.
Protect Your Computer:
- When you leave your computer, log off or lock your workstation to prevent unauthorized use of your computer.
- Install and regularly update anti-spyware and anti-virus software to detect malicious programs or content on your computer.
- Open emails and download software from trustworthy sources only and be particularly careful about clicking on links and opening attachments.
- Regularly install security updates for your operating system Web browser and all application software to help ensure that your computer is not vulnerable.
- Consider using a personal firewall to prevent hackers from gaining access to your computer, especially if you connect to the Internet via a DSL or a cable modem.
- Set a password on your laptop, mobile phone or device. This simple security measure can help prevent unauthorized users from accessing your personal information.
- Always log out of your accounts and clear your browser history often to limit the amount of information thieves can access.
- Don't open text messages or links from unknown or suspicious sources. They could include malicious software that is attempting to access your personal information.
- Don't allow Web sites or apps to remember your passwords.
- Write down the make, model and serial number of your devices. In the event that it is stolen, this will help the police recover it or prevent unauthorized use.
- If your mobile phone is stolen, contact your wireless carrier immediately to cut off service and prevent you from being financially responsible for any unauthorized calls or wireless use.
And check out more security and identity theft resources.
The Security and Privacy information contained on the Virginia Commerce Bank public Web site is intended to provide general information only and does not attempt to give you advice that relates to your specific circumstances. You should consult an appropriate professional for specific advice tailored to your situation.